Why contractors get paid late
Most late payments aren't about clients refusing to pay. The invoice went out late, or not at all, because the owner was busy running jobs. Then nobody followed up, because asking for money is awkward. Meanwhile you have already paid for materials, crews and subs.
What a billing agent does
- Bills at every milestone. When the job log shows a milestone is done (demo, rough-in, cabinets, final), it drafts the progress invoice.
- Includes signed extras from the Change Order Agent, so nothing is forgotten.
- Sends after your approval with a link to pay online.
- Follows up on schedule: a friendly reminder, then a firmer one, each approved by you.
- Reminds you of lien and notice dates on unpaid jobs, so you can act before they pass.
Small habits that speed up payment
- Agree on the payment schedule in the contract, tied to milestones the client can see.
- Send the invoice the same day the milestone is done.
- Make paying easy: a link, not "mail a check."
- Follow up on a fixed schedule, not when you remember.
Getting paid is half of it. Knowing which jobs actually made money is the other half, which is where the Bookkeeping Agent comes in. Also see how to keep subs on schedule and insured.
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